YachtWave has released its YachtWave Delivery Platform, a new tool for manufacturers and dealers designed to streamline the process of delivering boats to customers.
It provides a seamless, digital-first approach to enhance customer satisfaction while improving operational efficiency for manufacturers and dealers.
Key features of the YachtWave Delivery Platform include build project status timelines to visually communicate the real-time status of a boat’s construction.
Other features are task management for customers and dealers to allow dealers to coordinate and track customer and dealer responsibilities with automated reminders and alerts.
Digital document delivery to eliminate paper manuals and bins by electronically providing documentation, including technical manuals, warranties, and operational guides, through the YachtWave app.
With YachtWave, everything is digital, streamlined, and designed with the customer in mind.
John O’Keefe
Access to orientation training so customers can access training videos and tutorials anytime.
AI mechanic support to help customers resolve issues quickly and independently.
Maintenance logs and parts inventory for tracking boat maintenance records and parts supplied by manufacturers and dealers.
“YachtWave is revolutionising how manufacturers and dealers deliver boats to buyers,” explained captain John O’Keefe, YachtWave CEO. “Our platform not only simplifies the process for manufacturers and dealers but also provides an enhanced, stress-free experience for the customer.”
He added: “The days of unwieldy paper manuals and delayed communication are over. “With YachtWave, everything is digital, streamlined, and designed with the customer in mind.”
