Saxdor Yachts has appointed Bernard ‘Tripper’ Vincent as customer experience director for the Americas.
In his new role, he will support the company’s expansion across North, Central and South America.
Vincent brings more than 30 years of maritime and marine industry experience spanning yacht manufacturing, customer care, operations management, warranty systems, yacht management and professional mariner service.
In his new role at Saxdor Yachts, Vincent will lead customer experience, after‑sales and service initiatives across the Americas.
Unique combination
His responsibilities include building scalable service infrastructure, strengthening dealer support, dealer product service training, enhancing owner engagement and ensuring a premium ownership experience aligned with Saxdor’s global standards.
“Tripper brings a unique combination of operational discipline, customer‑centric leadership, and hands‑on marine expertise,” said Don Smith, president of sales – Americas at Saxdor Yachts.
“His background spans every dimension of the ownership journey — from manufacturing and warranty systems to yacht management and professional mariner service.
“As Saxdor continues its rapid expansion in the Americas, Tripper’s leadership will be instrumental in elevating the customer experience and supporting our dealers and owners with world‑class service.”
