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The role of emotional intelligence in leadership

In today’s world, the most efficient and successful companies are driven by empathetic leaders who use emotional intelligence (EQ) to motivate their team.

Emotional intelligence (EQ) is the ability to recognise, understand and manage your emotions, as well as influence the emotions of those around you, and is now widely recognised for its ability to create work cultures with open communication, mutual respect and empathy. Meaning, better employee satisfaction, engagement and overall productivity.

EQ can be broken down into five key abilities:

Self-awareness – allows leaders to regulate their emotions effectively, make better decisions and adapt their leadership style to suit the needs of their team.

Self-management – leaders who practice this behaviour have the ability to remain composed and focused in high pressure situations, instilling stability and confidence within their team.

Social awareness – leaders strive to understand other people and can forge meaningful relationships, resolve conflict and create a positive and collaborative work culture.

Relationship management – with empathy, leaders can tune in to their team’s feelings and concerns, creating better communication, trust and rapport.

Motivation – leaders with high motivational levels are resilient, enthusiastic and know how to inspire their team to achieve shared goals.

Whilst EQ may not come naturally to everybody, most people can improve their EQ by practicing self-awareness.

The ability to lead with empathy is a fundamental leadership skill that will separate a good leader from an exceptional one.

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